Goal: By 2015, achieve and maintain, going forward, at least a 98 percent compliance level for Company-owned and Company-managed facilities upholding the standards set in Coca-Cola’s Human Rights Policy.
Progress: On track. As of December 31, 2015, 98 percent of Company-owned facilities had achieved compliance with Coca-Cola’s Human Rights Policy.
In 2014, the Company investigated 296 human and workplace rights complaints from its employees, down from 336 in 2013. In cases where claims are substantiated, the Company immediately takes corrective action.
Goal: By 2015, achieve at least 90 percent compliance with Coca-Cola’s Supplier Guiding Principles among independent franchise bottling partners and suppliers. By 2020, achieve at least 98 percent compliance with Coca-Cola’s Supplier Guiding Principles among independent franchise bottling partners and 95 percent compliance among suppliers.
Progress: On track. As of December 31, 2015, 90 percent of the Company’s bottling partners and 92 percent of its direct suppliers had achieved compliance with Coca-Cola’s Supplier Guiding Principles.
Audits are an important component of Coca-Cola’s human rights due-diligence process, which helps to identify, prevent and mitigate human rights risks. Each year, the Company arranges for more than 2,000 independent third-party audits to be performed, and the Company has conducted over 19,000 audits since the program began.
In 2014, Coca-Cola enhanced its social audit protocol to include a review of land rights and a greater focus on migrant workers. Due to these program updates, the Company ceased recognizing audits that did not capture these new elements as of April 1, 2015.
Coca-Cola is actively working through forums such as AIM-PROGRESS to ensure its peers match our policy and process enhancements, thereby raising the bar for all social audits.